PAYMENT TERMS
A deposit of MYR 500.00 per person is required after invoice has been issued.
Balance to be received 30 days prior to your arrival date.
CANCELLATION POLICY
Initial deposit: Non-refundable
Cancellation 29 to 15 days prior to arrival: Forfeit 50% of total amount, your balance will be refunded, excluding bank/ finance charges.
Cancellation 14 to 8 days prior to arrival: Forfeit 70% of total amount, your balance will be refunded, excluding bank/ finance charges.
Cancellation 7 days or less prior to arrival: Forfeit 100% of total amount.
UNUSED SERVICES
There will be no refund if you decide to not utilize the dives/services included in your package.
CONDITIONS FOR DIVING
Leisure diving packages can only be offered to already certified divers.
All guests are required to sign a Liability/Release Form (Waiver) upon arrival and abide by all diving and safety rules of the dive center/resort.
WEATHER CONDITIONS
We operate diving from February to November. Weather is generally very nice throughout the season with average air temperatures of 32°C and water temperatures of 28°C.
Weather conditions for scuba diving can’t be predicted even for the best season.
FORCE MAJEURE
We will not be liable in whole or in part by any cause beyond our control due to fire, flood, weather, strikes or other labor disputes, shortage of materials, transportation difficulties, accident, war, riot, acts of God or change of laws.